logistics
Service

RMA

Return Merchandise Authorization

Planet Cellular Inc. puts you in the driver’s seat with tailored logistics and support plans designed to match your business goals. With expert strategies that save you time and resources, we handle the heavy lifting so you can focus on what you do best.

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Planet Cellular supports B2B customers with return merchandise authorization (RMA) coordination for eligible devices and hardware.

RMA Process

  1. Contact our team with the device details, quantity, issue, and order information.
  2. Our team reviews the request and confirms the next steps based on the applicable product and warranty terms.
  3. If approved, return instructions are provided for the eligible device or hardware.
  4. The returned item is processed according to the applicable RMA and warranty conditions.

Contact our team for RMA eligibility, required information, return instructions, and current processing details.

Need help with device distribution and fulfillment? Explore our Logistics and Supply Chain services.

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